Cookies

Cookies are small files saved on your phone, tablet or computer when you visit a website.

We use cookies to make the Report a Fault service work and collect information about how you use the service.

Essential cookies

Essential cookies keep your information secure while you use the Report a Fault service. We do not need to ask for permission to use them.

Cookies used on the NHS.UK prototype kit
Name	Purpose	Expires
Name fault.submission.sid	Purpose Stores a session ID and temporarily stores data you enter to enable you to make an application	Expires When you close your browser
Name hmpo-wizard-sc	Purpose Tells us when your session starts so we can tell you if it expire	Expires When you close your browser

With your permission, we use Google Analytics to collect data about how you use the Report a Fault service. This data helps us improve our service.

Google is not allowed to use our analytics data or share it with anyone.

Cookies used on the NHS.UK prototype kit
Name	Purpose	Expires
Name _ga	Purpose These help us count how many people visit the Report a Fault service by tracking if you’ve visited before	Expires 2 years
Name _gid	Purpose These help us count how many people visit the Report a Fault service by tracking if you’ve visited before	Expires 24 hours
Name cookies_preferences	Purpose Saves your cookie consent settings	Expires 1 year
Name seen_cookie_message	Purpose Lets us know that you've saved your cookie consent settings	Expires 1 year

Do you want to accept analytics cookies?

Yes